User Agreement
Updated: August 13, 2026 Effective: August 13, 2026
Introduction
Welcome to our services. This User Agreement (the “Agreement”) is entered into between you and us in connection with your downloading, installation, registration, sign-in, access to, and use of this application (the “App”). Before using the App, please read and fully understand this Agreement, particularly the provisions concerning artificial intelligence analysis, limitations of liability, personal information processing, and dispute resolution. Important provisions may be highlighted in bold or by other reasonable means.
By clicking to accept, registering, signing in, or otherwise using the App, you acknowledge that you have read, understood, and agreed to this Agreement and the Privacy Policy. If you do not agree to any part of this Agreement, please stop using the App.
1. Services
- The App primarily provides the following features, subject to the features available in the actual version of the App and in your region:
- Scanning QR codes and barcodes and interpreting the information they contain;
- Importing images from your photo library for recognition;
- Creating QR codes and barcodes, with customization options such as color, logo, text, dot patterns, and finder patterns;
- Saving, favoriting, managing, and sharing scan or creation records;
- Displaying publicly available third-party information, including product search results, food ingredients, nutrition information, and ratings;
- Image enhancement or restoration;
- Providing AI-assisted product authenticity analysis based on product images, brands or logos, barcodes, QR codes, SKUs, and other information;
- Sign in with Apple, cloud synchronization of history data, and other account-related features; and
- Other features that we may provide from time to time.
- Certain features require an internet connection, system permissions, an Apple Account, or support from third-party services. You may choose whether to grant non-essential permissions. Refusing a permission may prevent the corresponding feature from functioning but will not affect features that do not require that permission.
- We may adjust the services, interface, features, rules, and scope of support in response to business development, technology upgrades, user experience considerations, applicable laws and regulations, or regulatory requirements. If an adjustment materially affects your rights and interests, we will notify you in an appropriate manner as required by law.
2. Account and Device Security
- Certain features may be used as a guest. When using sign-in, cloud synchronization, or other account features, you may be required to authenticate through Sign in with Apple.
- You are responsible for safeguarding your device, system account, and authentication credentials, and for activities performed through your device or account. If you discover unauthorized use or another security risk, please contact us promptly.
- You must ensure that any information provided during registration, sign-in, or submission is truthful, lawful, and valid. You may not impersonate another person or infringe the lawful rights and interests of others.
- If the App provides an account deletion or cloud-data deletion function, you may follow the on-screen instructions. If no such function is available, you may submit a request using the contact information at the end of this Agreement. For details about personal information processing, please refer to the Privacy Policy.
3. Rules of Conduct
When using the App, you must comply with applicable laws, regulations, and generally accepted standards of conduct. You may not engage in, or assist others in engaging in, any of the following:
- Uploading, generating, creating, scanning, storing, distributing, or sharing content that is unlawful, harmful, infringing, fraudulent, obscene, violent, discriminatory, or otherwise inappropriate;
- Infringing another party’s intellectual property rights, trade secrets, privacy rights, personal information rights, portrait rights, reputation rights, or other lawful rights and interests;
- Processing another person’s photographs, contact details, QR codes, barcodes, product information, or other data without lawful authorization;
- Using the App to forge, alter, or create deceptive codes, certificates, tickets, product information, or authentication results;
- Presenting an AI authenticity result as official brand certification, a professional appraisal, judicial evidence, or a transaction guarantee;
- Reverse engineering or cracking the App, circumventing security measures, engaging in automated abuse, or accessing, interfering with, or damaging the App, servers, or related data without authorization;
- Distributing viruses, malicious programs, spam, or otherwise disrupting the normal use of the services by us or other users; or
- Using the App to engage in fraud, money laundering, infringement of consumer rights, unfair competition, or other unlawful or non-compliant activities.
If you violate this Agreement or applicable laws and regulations, we may, depending on the nature of the conduct, issue a warning, restrict features, suspend or terminate services, remove unlawful content, retain relevant records, report the matter to competent authorities, and pursue liability in accordance with law.
4. Special Notice Regarding AI Product Authenticity Analysis
- The AI product authenticity feature analyzes the images and related information you submit using artificial intelligence image analysis and comparisons with publicly available data. It provides only supplementary, probabilistic information for reference.
- AI output may be affected by image clarity, shooting angle, lighting, product-version differences, the quality of public data, model capabilities, and the completeness of your input. Results may contain errors, omissions, bias, or inconsistencies.
- An AI authenticity result does not constitute official certification by a brand or rights holder, professional authentication, quality inspection, valuation, legal advice, or a transaction guarantee, and it cannot replace a conclusion issued by a qualified institution.
- You should not rely solely on an AI authenticity result when making a purchase, sale, payment, rights-enforcement, or other material decision. For high-value goods or disputed transactions, seek further verification from the brand, an authorized channel, or a qualified professional institution.
- You must ensure that you have the right to upload the relevant images and information. Do not upload sensitive personal information unrelated to the authenticity check, another person’s private information, or unlawful content.
5. Scanning, Recognition, Image Enhancement, and Third-Party Information
- QR-code and barcode content may be created by third parties. We do not control its authenticity, security, or legality. Before opening a URL from scan results, placing a call, sending a text message or email, adding a contact, joining a Wi-Fi network, or visiting a social platform, verify the information yourself and remain alert to security risks.
- Text recognition, code scanning, product search, nutrition information, and rating results may be inaccurate due to image quality, algorithmic limitations, delayed data updates, or errors in third-party data. You should verify results against the original source material.
- Product, nutrition, pricing, link, and other information supplied by Open Food Facts, search engines, e-commerce platforms, and other third parties is the responsibility of the relevant third party. Third-party services may be governed by their own terms and privacy policies.
- Image enhancement, restoration, or saved-image results may vary depending on the device, image format, operating-system version, and technical limitations. Back up original files before overwriting or deleting them.
6. Intellectual Property
- Intellectual property rights in the App’s software, interface, designs, text, graphics, icons, trademarks, programs, algorithms, and related content belong to us or the relevant rights holders. Without authorization, you may not copy, modify, distribute, rent, sell, reverse engineer, or otherwise use such materials for commercial purposes.
- You retain the applicable rights in uploaded and created content that you lawfully own. To provide the feature you select, you grant us a license to process, transmit, and cache that content to the extent and for the period necessary to provide the feature. This license does not transfer ownership of your content to us.
- You must ensure that the images, logos, text, contact information, and other content you upload are obtained and used lawfully. You are legally responsible for any infringement of third-party rights caused by your content.
- Rights in third-party trademarks, product images, data, and other content belong to their respective rights holders. Their appearance in the App does not indicate authorization, sponsorship, or an official partnership between us and the relevant brand unless expressly stated otherwise.
7. Privacy and Data Protection
We value your personal information and privacy. Depending on the features you use, the App may process images from your camera or photo library, contact information you select, Sign in with Apple information, scan and creation records, authenticity-check materials, and device and diagnostic information. For the purposes, methods, scope, retention periods, third-party sharing, and your rights regarding such processing, please refer to the Privacy Policy.
8. Changes, Suspension, and Termination of Services
- The services may be temporarily interrupted, restricted, or changed due to system maintenance, technology upgrades, changes to third-party services, network failures, device compatibility, force majeure, or changes in laws or policies. We will take reasonably practicable steps to minimize the impact.
- If you violate this Agreement, compromise service security, or infringe the lawful rights and interests of others, we may lawfully restrict, suspend, or terminate some or all services provided to you.
- When the services terminate, your right to use them also ends. We will process relevant data in accordance with applicable law and the Privacy Policy, except where retention is required by law or necessary to resolve a dispute.
9. Disclaimers and Limitations of Liability
- We will take measures required by law and within our reasonable commercial and technical capabilities to maintain the security and stability of the services. However, we do not guarantee that the services will always be uninterrupted or error-free, meet every specific purpose, or be compatible with every device, system, or third-party service.
- Where recognition fails, is delayed, or produces inaccurate results due to network fluctuations, device performance, system permissions, image quality, errors in the code itself, or abnormalities in third-party data or services, we will bear liability in proportion to our actual fault to the extent permitted by law.
- When accessing third-party websites, applications, products, or services through scan results, you should independently assess their security and authenticity. The relevant third party is responsible for independently provided content and services, except where damage is caused by our willful misconduct or gross negligence.
- The exclusions and limitations of liability in this Agreement do not apply to personal injury caused by our willful misconduct or gross negligence, property damage caused by our willful misconduct or gross negligence, or any other liability that may not be excluded or limited by law.
10. Protection of Minors
- The App is primarily intended for adults. A user under 18 years of age should use the App under the guidance of a parent or other guardian after that parent or guardian has read and agreed to this Agreement.
- Minors should not independently upload images or materials containing sensitive personal information.
- If we discover that we have processed a minor’s personal information where guardian consent is legally required but has not been validly obtained, we will take deletion or other measures in accordance with law.
11. Updates to This Agreement
We may revise this Agreement to reflect changes in the services, updates to laws and regulations, or the need to protect users’ rights and interests. For material changes, we will notify you through an in-app pop-up, page notice, notification, or another reasonable method, and obtain your consent again where required by law. The updated Agreement will take effect on the stated effective date. If you do not agree to an update, you should stop using the relevant services.
12. Governing Law and Dispute Resolution
- The formation, effectiveness, performance, interpretation, and dispute resolution of this Agreement are governed by the laws of Mainland China.
- Any dispute arising from this Agreement or the services should first be resolved through friendly consultation. If consultation fails, either party may bring an action before a local institution with competent jurisdiction in accordance with law.
13. Miscellaneous
- If any provision of this Agreement is held invalid or unenforceable, the validity of the remaining provisions will not be affected.
- Our failure or delay in exercising any right under this Agreement does not constitute a waiver of that right.
- Headings are included for convenience only and do not affect the interpretation of this Agreement.
14. Contact Us
If you have any questions, comments, complaints, or suggestions regarding this Agreement, please contact us at:
- Email: support@gizoxtech.com